Chatbots
Travel agents in America, Australia and India are using AI tools and bots for B2C users.
Chatbots have this year quite the topic of conversation. 2018 is the year of the chatbot and artificial intelligence. The travel industry is anxiously trying to find their place in this new channel. From KLM on Messenger to the Kayak on Slack, brands in the travel industry are experimenting with chatbot. And it makes sense: […]
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