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Hotel Booking System Software

1. Cloud based
2. CRM Software
3. Multiple XML integration
4. Mobile and Smartphone based apps

Cloud-Based

The ability to manage hotels via the cloud gives multi-property owners the ability to control all of their locations from one screen. Cloud-based online reservation software is a great time saving for boutique hotel to hotel chains of any size. New features are quickly available and working at your location within minutes of release. It affords owners and managers the time to get back to their guests without the hassle of hardware and software upgrades, because everything is done in the cloud.

CRM software
Hotel CRM Software helps you optimize workflow and operations to create a proactive and responsive environment for delivering exceptional hotel guest service every time. It leverages mobile applications and devices to automate service delivery and streamline preventive maintenance to improve guest satisfaction while lowering overall operating costs. The software provides accurate and actionable guest information throughout the entire hotel organization..

Having one system does two things:

Saves time
Reduces errors

Multiple XML and GDS integration

One of the proclaimed benefits of cloud-based software is its ability to integrate easily with other software.Multiple GDS & Hotel XMLs Connectivity ensures that clients and agents access more than 100,000 properties globally to chose the best from them. Have a strong B2B and B2C module in your online reservation system.

Go for mobile and smartphone apps

As a hotel revenue manager , mobile and smartphone apps acts as a benefit for you and your guests. If your site is easy to use and book on a mobile device it will increase reservations. And, if your systems and site are accessible via your own mobile devices you can get more done on the go. In either case, mobile access is not a trend to be ignored.

According to recent PhoCusWright research, more than half (51%) of mobile web users purchased travel products such as hotel rooms, flights or car rentals on a smartphone in 2012. A smaller share completed a mobile travel booking (28%). By 2014, PhoCusWright reports that mobile bookings will grow to $25.8 billion, representing 8% of the total travel market.

Having a site optimized for mobile research and bookings is an important part of any hotel looking to increase occupancy.

There is a great opportunity for independent hotel owners, to increase occupancy rates and take market share from their competitors. OTAs are a key part of this opportunity. If hotels can use an integrated system that captures OTA reservations and puts them directly into a PMS without manual intervention, increased revenues and decreased costs will lead to higher profits.

Which is best GDS software for IATA travel agencies?

If you are a growing travel agency and aspire to do business globally, gds travel software will be right choice as this will bring you competitive edge. If you are a startup agency and Non IATA, then you can go for non GDS travel software or B2B2C systems.

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For many independent hotels, the issue of rate parity is, well, a very different shade of grey. Many rely heavily on OTAs to deliver room bookings, and must pay heftier commissions than the chains to boot.  The marketing dollars that are spent to ensure guests are exposed to third-party sites makes it difficult for an individual hotel to compete, and sometimes even a big brand.

Nobody can survive alone today. We live in a world of clusters and we need to work with these in order to remain competitive. And admittedly the OTAs can drive business that hotels would otherwise never have received.

The problem arises, however, when independent hotels, which are paying very high commissions to guarantee that they remain on the first page, are unable to control pricing in their own market.

While yatra.com or makemytrip.com may be in the driving seat today, the reality is that much of their revenue still comes from independent hotels. In other words they need the business of independent hotels. And increasingly hotels are seeing the light.

Many hotels would sign different rates for different markets based on the conditions in that country. “We can go back to that model as today it is technologically possible. It makes the revenue landscape much more sophisticated and in the end it improves the bottom line for hotels and reduces the cost of customer acquisition,” says one of the travel technology partner PROVAB

So here are few tips to help independent hotels regain control and reduce their dependency on OTAs. Provided by PROVAB TECHNOSOFT, a leading channel management software (channel management system) development company, has delivered a best in class online booking system to individual and chain of hotels

1.  Have a clear distribution strategy and drive a harder deal

2. Diversify your supplier base

3. Manage inventory

4. Pay greater attention to the direct channel

5. Consider using an e-channel and distribution manager:

The Supplier Module of e-channel and distribution manager – property owners can enlist their property using this module. They can add general information, allocation, pricing, images and contacts.

Laced with a state-of-art CRS system, this property management software boasts of intrinsic and clean GUIs. The entire property management system is based on the search for individual hotels, service apartments etc. across the globe. The supplier section enables the wholesalers to put their rates directly with unique facility of “channel distribution system”, a great asset for the suppliers.

What information does B2C, B2B hotel extranet software store?

The information stored in hotel extranet system includes room types, room rates, room conditions, inventories, plan rate architecture, information regarding reservation, graphical information that includes video and pictures and details hotel information like address, phone, fax number and geographical code information.

Regarding Author:

Author is a senior business analyst and an expert in hotel reservation system and marketing strategy implementation.

Resources:

http://www.hotelreservationssystem.com

http://www.hotelreservationssystem.com/hotelreservationsystem.html

http://www.hotelreservationssystem.com/hotelbedsxmlapiintegration.html

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Online Reservation System

Online Reservation System Software

Here are some of the benefits of online reservation system.

Compatibility

The central reservation system is compatible to all kind of distribution system either (global distribution system) GDS or (internet distribution / hotel distribution system) IDS. It is a multi-lingual system with capability to accommodate one or more hotel suppliers / XML providers such as GTA, Kuoni, Hotelbeds, Tourico, Travco, Special Tours, HotelsPro, Path Finder, Miki Travels, Sun Hotels, Darina Holidays, DOTW, Asian trials and Versys.

Security

Customers can book tickets or reserve rooms online and can do payment through online payment gateway which is secured. All the information related to their bank or cards are kept secured and confidential.

Global reach with local knowledge

The online reservation system / hotel reservation system contains all the modules B2C, B2B, B2B2B. It also allows travel agents to develop their own white labeled solution to market the products under their own brand name.

Increase in revenue and Increase efficiency

By allowing all kinds of customers like individuals, agents, sub agents, corporate to book online 24/7 through this central reservation system will increase the sales. Agents in turn can earn good commission by accessing the suppliers’ website online 24/7. With a strong administration console, management team can also analyze the reports (agent wise, date wise,  month wise, year wise, etc.) and get to know the market trends to plan for the future marketing and sales of their online product.

Less Operational Cost

Central Reservation System provides users an opportunity to book hotels, tickets, transfers, tours etc. online thus reducing the operational cost by reducing the overall manpower, systems, accountancy, offline advertisements and many other facilities to run and manage the operations of travel agency.

User Benefits

Central Reservation System can be integrated to any web portal through web services. The web portal in turn, will have very strong user interface wherein a user can search any hotels according to his specific requirements through an advance search system. He can have regular newsletter based upon the subscription to know all the offers he is getting. He can avail discounts and can view special packages displayed in the portal.

Airline reservations bring top growth for online travel booking portals

With travel technology advancement that the world has witnessed, airline reservation system couldn’t be left behind. There was a growing demand for an online reservation system which could help in swift booking of the airline bookings. With the top GDS like Amadeus, Galileo and Sabre, airline reservations through online portals, have gone onto a next level. Higher volumes are making up for the thinner margin in flight booking domain.

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Central Reservation System

Online Reservation system Development Company

CRS with GDS

Initially CRS – central reservation system was only limited to airlines and was called as airline reservation system (ARS) which used to act as an inventory management system containing all flights, their available seats, airline schedules, fare tariffs, passenger reservations and ticket records. Thus a computer reservation system in airline is an interface with the global distribution system (GDS system) to support online travel agencies and other customers to book flight tickets and other associated services through one single system.

CRS with IDS

Later central reservation system (CRS) got associated with hotel distribution system (IDS) or hotel CRS to manage hotel profile, rooms rates, room type, room availability, other information, descriptions, amenities, pictures, videos, local attractions, rate and conditions, administration, reporting  etc. It helped the hotel managers to manage most of their sales online through CRS and distribution system.

Apart from the above information a CRS also contains

•        registrations, validations and profiling

•        search and sort.

•        reservation details.

•        agents and customer profiles.

•        rate and inventory control

•        booking and payment

•        reporting (agent wise report, daily reports/monthly report)

•        administration (user management, agent control master, back-end profile

The inventories in CRS are also controlled by different XML web services and Hotel GDS. This makes agents, corporate and other customers to access large inventories of hotels in real time.

Integrating XMLs from different hotel suppliers such as GTA travel, Kuoni, Hotelbeds, Tourico, DOTW, Travco, Special Tours, HotelsPro, Path Finder and Versys allows real time access to the inventories of hotels and associated amenities across the world. One can integrate one or more XMLs based upon his necessity and priority.

Airline reservations bring top growth for online travel booking portals

With travel technology advancement that the world has witnessed, airline reservation system couldn’t be left behind. There was a growing demand for an online reservation system which could help in swift booking of the airline bookings. With the top GDS like Amadeus, Galileo and Sabre, airline reservations through online portals, have gone onto a next level. Higher volumes are making up for the thinner margin in flight booking domain.

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Global Distribution System

Global distribution system Integration

GDS Systems, also called as Global Distribution System – GDS – is a global online reservation network. It provides a single point access to end buyers, travel agents, B2B travel companies or travel management companies and global companies worldwide, to select and book flights, hotels, cars, cruises and holiday packages. Some of the leading global distribution systems are Amadeus, Travelport – Galileo, Sabre, and Worldspan. These GDS systems are also known as automated reservation system (ARS) and computerized reservation system (CRS).

Virtual reality adds value to travel technology and global tourism industry.

Virtual reality (VR) is providing an entirely new experience to the travelers. With the help of VR headsets, people indulge in the travel experience offered by 360-degree video, sensory elements and panoramic photos. This helps travelers to make wise decisions regarding holiday packages, airline reservations, car hire or bus ticket booking on various OTA travel portals. This is why travel technology companies are using VR as a component in upcoming OTA portal.

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